Effective October 17, 2026
Support
Email support@tryforgeos.com and a person will answer, usually within one business day. Tell us your company name and what you were doing; a screenshot helps.
Signing in
- Sign in with your email and password, with Google, or — in the iPhone app — with Apple.
- Forgot your password? Use Reset password.
- Technicians are added by their company: ask your office for an invitation if you don't have one.
The iPhone app
- Notifications: allow them when the app asks, or later in the iPhone's Settings → TradeSummit → Notifications. Choose which kinds you get in Profile → Notifications.
- Location: technicians' arrival and time records use the phone's location while clocked in. Change it in Settings → TradeSummit → Location.
- Face ID: turn on “Unlock with Face ID” in Profile → Account Security (office: Settings → Your account).
- No signal: the app shows a “You're offline” screen; tap Try again once you're back online.
Deleting your account
In the app or on the website, go to Settings → Your account (technicians: Profile) and choose Delete my account. What's erased and what the company keeps is explained in our Privacy Policy. You can also email support@tryforgeos.comand we'll do it for you.